वस्तु खराब निघाल्यामुळे तक्रार पत्र

 प्रती

ए बी के एंटरप्राइज 

तक्रार अधिकारी

 

   मी तुमच्या कंपनीकडून खरेदी केलेल्या वस्तु दोषाबद्दल तुम्हाला माहिती देण्यासाठी लिहित आहे. मला हे सांगण्यास खेद वाटतो की वस्तु ने माझ्या अपेक्षा पूर्ण केल्या नाहीत आणि मी ही बाब तुमच्या लक्षात आणून देऊ इच्छितो.  

    

   मी [खरेदीच्या तारखेला] [उत्पादनाचे नाव] खरेदी केले आणि ते वापरल्यानंतर, मला [तुम्हाला आलेल्या विशिष्ट दोषाचे किंवा समस्येचे वर्णन करा] असे आढळले. या दोषाने उत्पादनाच्या कार्यक्षमतेवर मोठ्या प्रमाणात परिणाम केला आहे आणि मला असमाधानी सोडले आहे. या समस्येचे निराकरण करण्यासाठी आपण त्वरित कार्यवाही करावी ही नम्र विनंती.

 

   मी सदोष उत्पादनाची बदली किंवा दुरुस्तीची प्रशंसा करेन. याव्यतिरिक्त, भविष्यात असे दोष टाळण्यासाठी मी तुम्हाला तुमच्या गुणवत्ता नियंत्रण प्रक्रियेचे पुनरावलोकन करण्याची विनंती करतो.

 

 कृपया तुमच्या संदर्भासाठी खरेदी पावतीची संलग्न प्रत शोधा. तुमचा तत्पर प्रतिसाद आणि या प्रकरणाचे जलद निराकरण याबद्दल मी प्रशंसा करेन. या समस्येकडे लक्ष दिल्याबद्दल धन्यवाद. 

 

   मी तुमच्या सहकार्याची अपेक्षा करतो.  

                                                               आपला नम्र

 

 

[Your Name]
[Your Address]
[City, State, ZIP]
[Email Address]
[Phone Number]
[Date]

[Company Name]
[Customer Service Department]
[Address]
[City, State, ZIP]

Subject: Defect in Product

Dear [Company Name],

I hope this letter finds you well. I am writing to bring to your attention a defect in a product that I recently purchased from your company. I am disappointed to inform you that the product has not met my expectations and requires immediate attention.

On [date of purchase], I purchased [product name] from your [store/website]. However, upon using the product, I discovered [describe the specific defect or issue you encountered]. This defect significantly hampers the functionality and usefulness of the product.

I would like to emphasize that I have always been a satisfied customer of your company and have previously experienced excellent quality and service. Therefore, I am confident that this defect is an isolated incident and not representative of your overall product standards.

I kindly request that you take the following actions to address this matter:

1. Replacement or Repair: I would appreciate it if you could arrange for a replacement of the defective product or offer a repair service to rectify the issue. I believe that a functional product will help restore my confidence in your brand.

2. Timely Response: I request that you respond to this matter promptly. As a valued customer, I believe in open communication and expect a swift resolution to ensure my satisfaction.

3. Quality Assurance: I encourage your company to review your quality control processes to prevent such defects from occurring in the future. Ensuring consistent product quality will not only benefit customers but also maintain your reputation as a reliable and reputable brand.

I have attached a copy of the purchase receipt for your reference. Please review the details and take the necessary steps to address this issue. I trust in your commitment to customer satisfaction and look forward to a positive resolution.

Should you require any additional information, please do not hesitate to contact me at the provided contact details. I appreciate your attention to this matter and anticipate your prompt response.

Thank you for your cooperation.

Yours sincerely,

[Your Name]